Privacy Policy

Last Updated: June 1, 2026

This Privacy Policy describes how Stratos Alpha ("we," "us," or "our") collects, uses, and protects the personal information you provide when you visit stratosalpha.us or place an order for Stratos Alpha™ supplement. By using this website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal identification information: name, email address, phone number, and shipping address
Payment information (processed securely by third-party payment processors — we do not store full card details on our servers)
Technical data: IP address, browser type, device information, pages visited, and time spent on site (collected via analytics tools)
Communications: any messages you send to our customer support team

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your Stratos Alpha orders and send order confirmation and shipping updates
To communicate with you about your order, refund requests, or customer support inquiries
To send promotional emails or special offers (you may opt out at any time via the unsubscribe link)
To improve our website, products, and overall customer experience
To comply with applicable legal obligations and prevent fraud

3. How We Protect Your Information

We take the security of your personal information seriously. Our website uses SSL encryption to protect all data transmitted between your browser and our servers. Payment processing is handled exclusively by trusted, PCI-compliant third-party processors. We do not sell, rent, or share your personal information with unaffiliated third parties for their own marketing or commercial purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies help us remember your preferences and understand how visitors interact with our content. You may disable cookies through your browser settings, though certain website functionality may be affected as a result.

5. Third-Party Services

We may use third-party service providers for payment processing, order fulfillment, email marketing, and website analytics. These providers have access to your information only to perform specific tasks on our behalf and are contractually required to protect it. We are not responsible for the privacy practices of external websites linked from our site.

6. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Opt out of marketing emails at any time by clicking "unsubscribe" in any email we send
Request deletion of your personal data, subject to applicable legal retention requirements

7. Children's Privacy

Stratos Alpha is intended for adults only. Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will promptly delete it from our records.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please visit our Contact page or go to stratosalpha.us.